Privacy Policy

Jean Lesley respects your privacy. This Privacy Policy explains how information is collected, used, shared and protected when you visit www.lingeriebyjeanlesley.com, place an order, create an account, contact us or otherwise interact with our online store.

Last Updated: October 7, 2026

Information We Collect

We collect information you provide directly to us and certain information generated when you use our website.

This information may include:

• Name.
• Email address.
• Billing and shipping addresses.
• Telephone number.
• Account information.
• Order and purchase information.
• Products viewed or added to your cart.
• Communications you send to us.
• Newsletter and marketing preferences.
• Return, refund and customer service information.
• Device, browser and website usage information.
• IP address and general location information derived from your connection.
• Cookie and analytics information.

When We Collect Information

We may collect information when you:

• Browse or search our website.
• Create or use a customer account.
• Add products to your shopping cart.
• Place an order.
• Subscribe to marketing communications.
• Contact us with a question or customer service request.
• Request a return or refund.
• Otherwise provide information through our website.

Payment Information

When you make a purchase, payment information is processed through the payment service or gateway used for your transaction. Jean Lesley does not need to store your complete payment card number on its own website servers to process your order.

Payment providers may collect and process information according to their own privacy policies, security requirements and payment processing terms.

How We Use Your Information

We may use information collected through the website to:

• Process and fulfill orders.
• Arrange payment, shipping, delivery and order tracking.
• Provide customer service.
• Process authorized returns and refunds.
• Communicate with you about your order.
• Maintain customer accounts.
• Respond to questions and requests.
• Send marketing communications where permitted.
• Maintain and improve our website and shopping experience.
• Understand how visitors use our website.
• Measure website and marketing performance.
• Detect and prevent fraud, misuse and security threats.
• Maintain business and transaction records.
• Meet applicable legal, tax, accounting and regulatory requirements.

Order Fulfillment and Drop Shipping

Some merchandise offered by Jean Lesley is held in our own inventory, while other merchandise may be fulfilled directly through suppliers, distributors or fulfillment partners.

When required to fulfill your order, we may provide relevant customer and order information to a supplier, fulfillment partner or shipping carrier. This may include your name, shipping address, telephone number, email address, products ordered and other information reasonably required to prepare, ship, deliver or track your order.

Information provided for order fulfillment is limited to information reasonably required to process and deliver the order or provide related customer service.

Service Providers

We use third-party service providers to operate different parts of our online business. These services may include:

• Ecommerce hosting and store technology.
• Payment processing.
• Order fulfillment and drop shipping.
• Shipping and delivery services.
• Email and marketing services.
• Website analytics.
• Website performance and user-experience analysis.
• Fraud prevention and website security.
• Customer service and business administration.

These providers may process information needed to perform services for Jean Lesley. Their handling of information may also be governed by their own privacy policies and contractual obligations.

BigCommerce

Our online store operates using BigCommerce ecommerce technology. BigCommerce provides technology used for storefront functionality, customer accounts, shopping carts, checkout and other ecommerce functions.

BigCommerce and related technologies may process technical, customer and transactional information required to provide these services.

Cookies and Similar Technologies

Jean Lesley and service providers used by our website may use cookies and similar technologies.

Cookies and similar technologies may support functions including:

• Maintaining your shopping cart.
• Keeping you signed into your customer account.
• Remembering website preferences.
• Supporting checkout and website security.
• Measuring website traffic and performance.
• Understanding how visitors interact with pages and products.
• Measuring the effectiveness of marketing activities where applicable.

Some cookies are necessary for the website to operate. Other cookies may support analytics, functionality or measurement.

You can control certain cookies through your browser settings and, where available, through website privacy or cookie controls. Blocking or disabling cookies may prevent some store features from operating correctly.

Google Analytics

We use Google Analytics to help us understand website traffic and how visitors interact with the Jean Lesley website. Analytics information helps us evaluate page visits, product interest, website navigation, traffic sources and website performance.

Google may process information collected through Google Analytics according to Google's applicable privacy terms, technologies and settings.

Microsoft Clarity

We use Microsoft Clarity to help us understand how visitors interact with our website. Clarity may collect information about website interactions such as page views, clicks, scrolling, navigation and other website usage information. This information helps us identify usability issues and improve the shopping experience.

Microsoft processes information collected through Clarity according to its applicable privacy terms, technologies and settings.

Email Marketing

If you subscribe to Jean Lesley marketing communications, we may use your email address and related information to send product information, offers, store updates and other marketing communications.

We may use an email marketing service provider, including Mailchimp, to manage email subscriptions and marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in a marketing message.

Transactional communications concerning an order, payment, shipment, return, refund or customer service matter are separate from marketing communications and may still be sent when necessary to service your order or request.

When We Share Information

We may share personal information where reasonably necessary to operate our business, provide our website, process transactions, fulfill orders or comply with applicable requirements.

Information may be shared with:

• Payment processors and payment service providers.
• Product suppliers and fulfillment partners.
• Shipping carriers and logistics providers.
• Ecommerce and website service providers.
• Email and communication providers.
• Analytics and website-performance providers.
• Fraud prevention and security providers.
• Professional advisers and business service providers where required.
• Government authorities or other parties where disclosure is required by applicable law or valid legal process.

Sale and Sharing of Personal Information

Jean Lesley does not sell customer personal information for monetary compensation.

Certain analytics, advertising or website technologies may involve the collection or transfer of online identifiers or website activity. Where applicable law treats such activity as a sale, sharing or targeted advertising, eligible consumers may have additional privacy rights or choices.

Data Security

We use reasonable administrative and technical measures appropriate to our online business to help protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

No method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business requirements, including order administration, customer service, accounting, tax compliance, fraud prevention, dispute resolution and legal obligations.

Retention periods may vary according to the type of information and applicable legal or business requirements.

United States Customers

Jean Lesley currently sells and ships merchandise to customers within the United States. Our website may be accessible from other countries, but availability of the website does not mean that we offer shipping or sales to those locations.

Privacy rights may vary by state. Where applicable, we will process eligible privacy requests in accordance with the laws that apply to our business and the requesting customer.

Your Privacy Choices and Rights

Depending on your state of residence and the applicability of state privacy law to Jean Lesley, you may have certain rights concerning your personal information.

These rights may include the ability to request:

• Information about personal information collected about you.
• Access to certain personal information.
• Correction of inaccurate personal information.
• Deletion of certain personal information.
• Information concerning certain disclosures or uses of personal information.
• Other privacy choices provided by applicable state law.

Not every privacy right applies in every state or circumstance. Requests may also be subject to legal exceptions, record-retention requirements and reasonable identity verification.

To submit a privacy request, contact us using the information at the bottom of this policy. Please provide enough information for us to identify your request and, where necessary, verify your identity.

California Privacy Rights

California residents may have additional rights under applicable California privacy law. Depending on the circumstances and whether particular legal requirements apply to Jean Lesley, these may include rights concerning access, correction, deletion and certain uses or disclosures of personal information.

Jean Lesley will not discriminate against a customer for exercising a privacy right provided by applicable law.

Children's Privacy

The Jean Lesley website and merchandise are intended for adults. Our website is not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Those websites and services have their own privacy practices and policies.

Jean Lesley is not responsible for the privacy practices, security or content of independent third-party websites. We encourage you to review the privacy policy of a third-party website before providing personal information to it.

Do Not Track and Browser Privacy Controls

Web browsers and devices may provide privacy settings or signals that allow users to express preferences concerning online tracking. Because technologies and legal requirements continue to develop, our website and third-party services may respond to supported privacy controls as required by applicable law and available technology.

Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, technology, service providers or applicable requirements change.

The current version will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Jean Lesley

If you have questions about this Privacy Policy or wish to submit an applicable privacy request, contact:

Jean Lesley
1314 East Las Olas Boulevard, #714
Fort Lauderdale, Florida 33301
USA

Email: admin@lingeriebyjeanlesley.com

Website: www.lingeriebyjeanlesley.com

CONTACT JEAN LESLEY